End-to-end revenue recovery
“ML+C have exceeded all the criteria we have established; providing a value for money service, strongly focused on recovering the debt, work closely with Council, adopting a professional approach to collection and achieving a high recovery rate.”
+ Trevor Riches | Property Rates and Evaluation, City of Casey
ML+C Collections has a 25 year track record in revenue recovery and management services.
Our experienced recovery team work with our clients to understand your business, customer demographics and debtor profiles. We treat your customers with the empathy and respect they deserve throughout the recovery process, preserving your customer relationships and business reputation.
ML+C emphasises working with debtors early in the recovery process – in our experience, it’s easier to recover smaller amounts, sooner. Our earlier intervention services include recovery through issuing final payment notices and letters of demand, as well as negotiating, administering and monitoring of payment plans.
While our aim is to recover through our mercantile services, sometimes legal proceedings are unavoidable. ML+C is experienced instigating all recovery proceedings and associated legal action. For more complex or litigious matters, ML+C can draw on the expertise of leading Australian law firm Maddocks.
We advise local and state government clients, as well as clients from the finance, parking and hospitality industries.
Together, ML+C and Maddocks are a ‘one stop shop’ for many of our clients, supplying debt and revenue management services together with more extensive and technical legal work.